Likewize Services

First Name(Required)

Last Name(Required)

Are you the insurance account holder(Required)

Yes

Daytime contact number (Mon-Fri 9am to 6pm AEST)(Required)

Alternative contact no (Only numbers + Sign or Brackets)

Email(Required)

Enter Email Confirm Email

Address(Required)

Where you in possession of the device at the time or is there a different regular set(Required)

In possession

Regular user

Insured Mobile Number(Required)

Insured IMEI/Serial Number(Required)

You can locate your 15 digit IMEI number via your contract, purchase receipt, original packaging/box, and at the back of the handset

Has your device been exchanged under warranty or repair(Required)

Yes

Make details of the insured device:(Required)

Model of your insured device:(Required)

Colour of your insured device:(Required)

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Lost/Stolen Claim Questions

We require a detailed timeline of your incident of loss/theft. This information will be utilised to assess your claim, please ensure your information is specific, detailed and relevant to the claim. Failure to provide specific and required detail may result in your claim being rejected or delayed.

Has your device been Lost or Stolen?(Required)

Lost

Stolen

Was the device lost or stolen within Australia or Overseas?(Required)

Australia

Overseas

Please provide a specific and detailed explanation of how the theft/loss occurred.

DateBefore your loss/theft when was the last time and date you saw your device?(Required)

Where exactly was the device the last time you saw it?(Required)

What was your location the last time you saw the device?(Required)

What was the exact time and date you realised your device was missing?(Required)

Please provide a specific and detailed explanation of the events or actions that took place between the last time you saw the device and when you realised the device was missing

What was the Mobile Number of the SIM in the device at the time of loss/theft?(Required)

What telco network does this Mobile Number word on?(Required)

Since the loss/theft have you had your SIM card replaced?(Required)

Yes

A Police Report Incident or Event Number is required for all lost/stolen claims, have you obtained this from the police?(Required)

Yes

A Police Report Incident or Event Number(If you obtained from the police)

Make a lost of stolen claim

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Lost/Stolen Claim Questions

Please provide a specific and detailed explanation of how the theft/loss occurred.